C24 provide solutions for the remote management of your infrastructure. This can be done on a 9-5 basis, 8-11 or 24/7. As specified systems are constantly being monitored we can quickly detect any issues and manage any alerts that are generated potentially preventing critical system issues that could create business disruption.
The solutions that we put into place can be deployed with little or no disruption to your organisation, and once installed our monitoring centre can start to monitor any issues. Usually during consultation we agree with you what needs to be monitored, what is the escalation procedure and what type of communication you would like to receive in case of issues.
At C24 we use best of breed management tools that include:
- C24's Own Monitoring Suite
- HP Insight Manager
- Microsoft System Centre Suite
- Data Storage Mirror
Example of one of the dashboards.
Other Benefits:
- All monitoring is designed to use secure and encrypted platforms
- C24 consultants can discuss any aspect of security
- Dashboard available for all clients if requested
- Management time on infrastructure reduced
- Internal IT resource freed to manage more value add solutions
Some of the solutions that can be remotely managed:
- Applications
- Servers
- Storage Monitoring
- Network Monitoring
- Systems Administration
- Network Administration
- Desktop Support
- Firewall and Router
- Capacity Planning
- Incident, Problem and Change Management
- Availability Management
- Back-up schedule
- Recovery from back-up
- Disaster Recovery
